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winston S

1 reviews | Active since Oct 2020

26 Oct 2020, 10:17

misleading offer

I cancelled a contract with vodacom and while on the phone offered me a R65 airtime and 500mb data for R39.on 1/9/2020 I checked when this offer will start and found out this was a contract worth R203.99 a month.I was hours on the phone trying to cancel but they refused.four people I spoke to was bonisiwe,Inam.tume and mfundo. I stopped payment but they phone several times a day.

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Replies (1)
Vodacom
Vodacom's reply26 Oct 2020, 12:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team