wS
winston S
1 reviews | Active since Oct 2020
26 Oct 2020, 10:17
misleading offer
I cancelled a contract with vodacom and while on the phone offered me a R65 airtime and 500mb data for R39.on 1/9/2020 I checked when this offer will start and found out this was a contract worth R203.99 a month.I was hours on the phone trying to cancel but they refused.four people I spoke to was bonisiwe,Inam.tume and mfundo. I stopped payment but they phone several times a day.
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Replies (1)Vodacom's replyOfficial
26 Oct 2020, 12:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Oct 2020, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
