CS
Carol S
1 reviews | Active since Aug 2020
08 Mar 2021, 16:33
Misleading nertwork
Vodacom is just playing my mind on their response last week they promised to contact me and they have not, I wonder how many of their clients they **** to .
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Mar 2021, 19:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Mar 2021, 19:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Mar 2021, 14:31Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was previously provided and a cancellation request has been loaded.
Your query has now been resolved. Regards Consumer Website Team
Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply09 Mar 2021, 14:31
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was previously provided and a cancellation request has been loaded.
Your query has now been resolved. Regards Consumer Website Team
Your query has now been resolved. Regards Consumer Website Team
Best regards,