Misleading Marketing and false promises
Metro home and Vodacom has a deal for a playstation 5 and netflix subscription for R472 ,I lodged a complaint a few weeks back stating that Metro home Menlyn and Vodacom has not honored the deal, Vodacom responded privately to me to start that I didn't take it up,I in turn made contact again with Metro home but was told again that they can't give me the deal with the one year Netflix subscription, I agreed and said it was fine, I was promised the playstation by the latest Wednesday but guess what STILL NOTHING AND METRO HOME REFUSES TO TAKE MY CALLS!!!
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Replies (3)
Vodacom's replyOfficial
03 Nov 2023, 12:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Nov 2023, 12:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
03 Nov 2023, 14:38This is the response I get WHAT a joke
"Boss it's not here , and I'm still having a problem with making the deal a 36 months deal"
"Boss it's not here , and I'm still having a problem with making the deal a 36 months deal"
's update03 Nov 2023, 14:38
Reviewer Update
This is the response I get WHAT a joke
"Boss it's not here , and I'm still having a problem with making the deal a 36 months deal"
"Boss it's not here , and I'm still having a problem with making the deal a 36 months deal"
's updateReviewer Update
03 Nov 2023, 14:41How do we get R728 when the special was R 472!!! This is so misleading from Vodacom and Metro Home!
No feedback from anyone ,management not interested as well!
No feedback from anyone ,management not interested as well!
's update03 Nov 2023, 14:41
Reviewer Update
How do we get R728 when the special was R 472!!! This is so misleading from Vodacom and Metro Home!
No feedback from anyone ,management not interested as well!
No feedback from anyone ,management not interested as well!