Misleading Information from Vodacom

I am super disappointed in Vodacom's new strategy of manipulating customers with lies just to make a sale! It is so distasteful especially because I have been a loyal customer for years!

I got a call from an agent to inform me that Vodacom has had an increase in contract cancellations, and would like to offer me monthly complimentary airtime and data for the remaining months of my contract. I was advised that the reason for this gesture was to help retain the existing contracts. I asked the lady if this would affect my monthly installment several times because this felt too good to be true, and I was reassured that nothing would change only to find out that was a lie because this month's invoice has increased by over R300!!!

I did not ask for this nonsense and will not rest until this is fixed, at this rate I am okay to even cancel everything that connects me with Vodacom!

Whatever happened to working with integrity???