Misleading information from Vodacom
I bought a Uncapped fibre for R849 from Vodacom, no one told me about fair usage of 750 gig, in January data nearly depleted. I can be paying uncapped line but I am restricted on usage. This is unfair and the company sales didn’t disclose this information before I signed the contract .
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Replies (2)
Vodacom's replyOfficial
05 Apr 2021, 08:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Apr 2021, 08:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
14 Apr 2021, 14:49Hello
Haven’t received response in this, no one contacted me
Haven’t received response in this, no one contacted me
's update14 Apr 2021, 14:49
Reviewer Update
Hello
Haven’t received response in this, no one contacted me
Haven’t received response in this, no one contacted me