Misleading information

On the 3rd June 2026, I received a call from Vodacom offering me an upgrade on my contract. I accepted the offer, the lady that was assisting she said Im going to get 15GB a month, currently Im getting 10GB day and 10GB night a month. She didn't explain to me that from the 15GB. Im going to get 7.5GB day and 7.5GB night. I was not given the right information and that led me to take a wrong decision because I don't need the night owl. I only use day. According to me this is a downgrade from 10GB to 7.5GB at higher cost. I feel Vodacom deceived me because they were looking for a sale out of me not taking into consideration my needs. I've been with Vodacom for over 30 year, and be treated like this by not giving me the right information.

I'm very disappointed with Vodacom. I'm a loyal customer of Vodacom, now I feel liked I've been misled by them. My trust for them os gone.