MISLEADING INFORMATION AND LACK OF SERVICE ETIQUETTE!

My sister signed a contract for FIBRE with Vodacom .The salesman she communicated with promised that fibre would be installed in our area in 3 months time , the contract is for UNCAPPED FIBRE @ R599 per month. 5 months has come and gone already and still no fibre, instead she's paying R599 for 100 gigs of data/ wi-fi now. It might sound like a lot but she has tenants in a granny flat and supplies them with data / wi-fi and she as well. When she phoned them to query why she cannot get uncapped data / wi-fi as thats what she signed up for where fibre is concerned, she was told there's nothing they can do except cancel her contract. That IS NOT good customer service skills and NOT acceptable at all! Vodacom representatives are MISLEADING clients with inaccurate information , yet are VERY QUICK TO DEDUCT X amount every month! They don't even have the decency or take the time to explain the situation to their clients but have the time to make sure monies are deducted every month! SHAME ON YOU VODACOM !