1 reviews | Active since Mar 2015
Misleading information
I am totally disgusted at how Vodacom and there suppliers do not want to take ownership for misleading information given.<br> <br> I have complained about this before that when the 1g was sold to me I asked if it would be on my phone, now they shy away and say it is on the account but have given me a separate number. Only after I asked the consultant what is in it for me he said he will give me a tab now they say the 1g is to be used on the tab????<br> <br> This was totally misleading as I asked if I will use it on my phone. I have asked for it to be cancelled and to fetch the tab as it has not been used but when people call me to try conclude the complaint and I ask question they say they will get back to me yet I wait and wait.<br> <br> When I ask to speak to a manager or the one that concluded the contract they always available. I am also a manager and client complaints need attention yet Vodacom and the service providers do not feel the same way.<br> <br> I am waiting on urgent feedback and for them to collect the device but they do not have the decency to get back to me????
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
