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letta M
1 reviews | Active since Mar 2022
13 Dec 2023, 14:19
Misleading information
Hellopeter Vodacom approved the second contract under my name without contacting me this morning i spoke to vodacom agent,she said she cannot help me but she will escalate to whoever and i have not heard anything from them.
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Vodacom's replyOfficial
14 Dec 2023, 07:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Dec 2023, 07:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team