JVDH
JOEY VAN DEN HEEVER

1 reviews | Active since Apr 2015

12 Feb 2023, 08:27

Misleading deals in brochure

I am am very un happy with Vodacom. They advertised 2 different Samsung deals in their January brochure, A33 5G, and A73 5G. For an extra R29 per month, you could get a tab with it. I have been phoning different branches for 3 weeks to get this deal. Every time I was told that they are waiting for stock. I have asked if I can come and sign the contract while I am waiting. I was told no every time. We are now in February and now I am told that the deal is not valid any more. This is not acceptable

0
Replies (2)
Vodacom
Vodacom's reply12 Feb 2023, 11:11
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 

JVDH
JOEY VAN DEN HEEVER's update14 Feb 2023, 18:59
Reviewer Update
Still waiting for a consultant to call me