JVDH
JOEY VAN DEN HEEVER
1 reviews | Active since Apr 2015
12 Feb 2023, 08:27
Misleading deals in brochure
I am am very un happy with Vodacom. They advertised 2 different Samsung deals in their January brochure, A33 5G, and A73 5G. For an extra R29 per month, you could get a tab with it. I have been phoning different branches for 3 weeks to get this deal. Every time I was told that they are waiting for stock. I have asked if I can come and sign the contract while I am waiting. I was told no every time. We are now in February and now I am told that the deal is not valid any more. This is not acceptable
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Replies (2)0
Replies (2)Vodacom's replyOfficial
12 Feb 2023, 11:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Feb 2023, 11:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JVDH
JOEY VAN DEN HEEVER's updateReviewer Update
14 Feb 2023, 18:59Still waiting for a consultant to call me
JVDH
JOEY VAN DEN HEEVER's update14 Feb 2023, 18:59
Reviewer Update
Still waiting for a consultant to call me
