Misleading deal-complaint not resolved!

Further to my last review published on the 17th of April I have received feedback to say my complaint has been resolved. The truth is that the service has now gone from bad to worse. For Vodacom to now turn around and say that everything will be cancelled as the deals that were offered to be cannot be fulfilled as they were explained incorrectly? This is complete nonsense! I want what was offered to me on the 27th of March. This is now going on for almost 1 month! I refuse to pay for additional lines as these were offered as add ons and not new lines. Go back and listen to the recording!! Shocking service once again and in fact what you are really saying is that your consultant **** to me with a false and misleading deal???