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pamela G

1 reviews | Active since Apr 2014

09 Jan 2018, 14:41

Misleading deal-complaint not resolved!

Further to my previous complaint no where does it state in the book that the apple i watch must added onto the deals on the next page. I can send you a picture of the book and it does not state that anywhere! No one even had the decency to phone me which is shocking service to say the least. I expect to be given this deal without having to take a new device as this is not stipulated in the book at all!

0
Replies (1)
Vodacom
Vodacom's reply09 Jan 2018, 15:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team