misleading data depletion sms

Good day.<br> <br> I just want to say,i have never felt so misled by, and so disappointed in Vodacom as much as I did last night (April 5th) and this morning.<br> Last night i received the sms notifying me that my data had been depleted.my heart sank..i couldnt,for the life of me,understand how i could have spent 250MB of data in 4 days.data that usually lasts me a whole month.<br> As you may be aware, we as customers are really struggling to keep up with the costs related to maintaining these latest phones because everything needs data..data costs a lot of money..<br> So i had to make a plan.money or no money,I had to buy that data in order to for me to keep in contact with family and friends.<br> This morning i decided to check my Balances,only to find out that i have 433MB...the explanation i got from Palesa @vodacom was the sms related to a previously bought bundle..how is a customer supposed to know that!worst of all.i sent an email on the 6th ,complaining.promised to call me in 24 hours..its the 11th,and still nothing.<br> My worry is that i use 250 MB on an average per month.will i forfeit the rest now at month end?<br> Wh<br> <br> <br>