1 reviews | Active since Jan 2017
Misleading customers & poor service
<p>On Wed, 04th Jan I bought a contract phone online where Vodacom promises the next day delivery. I waited on the 5th & 6th for delivery and it didnt take place. To date I havent received my parcel. When I called Vodacom online on ********** 4 I was sent from pillar to post and no one wants to take accountability or responsibility for non delivery. I was later informed that RAM would deliver. No delivery to date. I am now given different excuses that RAM went to the wrong address & that the business was closed. I'm confused as to which business as I had given them my residential address. This is my last contract with Vodacom </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
