Misleading customers

Vodacom dishonnest in their comunication to customer from their legal department. After settling my account on 22/11/2019 my phone is still blocked

Latest mail received from Vodacom 10/05/2019 to say my phone is unblocked. But here I am phone still blocked today. 15/05/2019 almost 6 months later.

Good day,

Thank you for your enquiry via email.

Please be advised your phone has been unblacklisted.

Please note cell phone number 072###### is no longer available for you to use , You need to use different number.

Regards,

Vodacom Legal Collections. Mobile: ********** **********