SS
Sudika S

1 reviews | Active since Aug 2017

25 Aug 2017, 10:44

Misleading customers

I had ordered a huawei p10 lite on contract, when I received the phone I realised that only one sim works. I had called them to inform them and asked them to cancel the contract as it is within 7 days, today is the 5th day and still no response

0
Replies (1)
Vodacom
Vodacom's reply25 Aug 2017, 11:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team