CVdS
Catrien Van der Spek

1 reviews | Active since Dec 2022

03 Dec 2022, 20:21

Misleading customer

Bought extra data when enquiring where it is as it is not showing - they said they added to my other number which was not even mentioned once in our conversation and now they saying it can’t be added to my account- this is mis leading - very furious!

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2022, 09:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team