LE
Leon E

1 reviews | Active since Jan 2021

05 Jan 2021, 11:44

MISLEADING AND NOT TRUSTWORTHY

With no prevail reluctend to assist in accommodating me in sorting it out, they say I signed the contract I was under the impression it was for a month to month cancellation contract which I insisted on, I was misled and they took advantage of it, this is one of those cases of he said she said scenario It is recorded whereby I warned them I can no longer afford it and there will be no funds available at the end of the month to continue paying, neither do I have an overdraft facility as a pensioner to be paid from, neither do I have a R7000 cancellation settlement fee. (Please Note I didn't take a device either with this agreement, it was solely for calls and data usage only at R980pm) be warned out there, let an attorney scan your agreement with any cell phone company before signing anything

0
Replies (2)
Vodacom
Vodacom's reply05 Jan 2021, 11:49
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LE
Leon E's update05 Jan 2021, 12:56
Reviewer Update
Let's wait and see, hopefully Vodacom will finally sort it out for me on my third attempt of complaint