Misleading and Incorrect information

on the 12 august i had called vodacom online to check if i qualify for a contract after giving all the required information i was told i was declined as a result of a legal issue with them.<br> <br> i did have a legal issue with them about 7 years ago and it was fully paid up.<br> i eventually spoke to someone at legal who told me a note was made and normal vetting would apply.<br> i was asked to send through my documents so that they could sort out my application.<br> <br> today i get a call to say unfortunately i would not qualify for a contract as i have a default on itc on my name.<br> this information is untrue and i immediately requested a report from transunion, i have no defaults at all on my name.<br> <br> in fact i have a good credit score and i am extremely upset about the way this matter was handled.<br> <br> i actually have been approved with other credit facilities so i don't see how getting a contract with vodacom is such an issue.<br> <br> your service is utterly pathetic and its demeaning to claim someone has a default on their name when they don't.<br> <br> i have had a cellphone contract with another provider for 5 years now and never had to be subject to such nonsense.<br> <br> <br>