Misleading and Fales Information from your Customer Services "Rajum" - Outsource Vodacom Company

On Tuesday, December 12, 2021, my husband Ian McArthur has received a phone call form Rajun. Rajun told my husband he is from Vodacom and the following was said to my husband Ian Mc Arthur. Mr. McArthur your current contract "Summer 1 GB" going to be discontinue and all customers on this contract "Summer 1 B" need to go over to "Summer 2 GB". The account will only go up with a R100.00 total amount of R 466.00. We notice the difference in billing the end of January 2022 from R466.00 to R641.44 .

We went to Vodacom and they informed us that our contract was not discontinue, could not understand whey Vodacom will change the existing contract.. Whey would Rajum contact my husband give him false information just to make a quick sale.

Very discussing of Vodacom Customer Care

They logged a query on our behalf and until to date we did not get any feed back .

I would you please investigate and please give us feedback on the above.

Very unsatisfied customer .....