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Tyron C
1 reviews | Active since Nov 2019
20 Nov 2020, 09:41
Misleading and dishonest vodacom
Vodacom has misleading and dishonest promotions where customers are ******* into buying airtime and so on and told that they will recieve vodabucks in order to win certain prizes. Well that's what happened to me,its been 5 days now and nothing has been done.. so I lost 5 days that I could have won something and the competition closes soon.. maybe when they see you getting close to win they cut you off.. Their customer support is pathetic,they cant seem to read and understand English at all. I'm shocked at how such a big company is so dishonest.
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Replies (2)
Vodacom's replyOfficial
20 Nov 2020, 10:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2020, 10:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tyron C's updateReviewer Update
15 Dec 2020, 16:32I recieved your email and its lies..
It was not allocated,I have attached a sms from vodacom even stating that it was not allocated so stop contradicting yourself,you'll embarrassing yourselfs..
I asked for proof from your system where it shows that it was allocated..
All you got to do is screenshot where you see that information and send it to me..
Simple,easy unless ofcourse theres no proof and you'll just lying again..
Absolutely pathetic of you guys,I would feel so ashamed of myself knowing that I'm deliberately lying to customers who pay my salary..
Is that what your CEO instills in you'll?
It's a shame really..
It was not allocated,I have attached a sms from vodacom even stating that it was not allocated so stop contradicting yourself,you'll embarrassing yourselfs..
I asked for proof from your system where it shows that it was allocated..
All you got to do is screenshot where you see that information and send it to me..
Simple,easy unless ofcourse theres no proof and you'll just lying again..
Absolutely pathetic of you guys,I would feel so ashamed of myself knowing that I'm deliberately lying to customers who pay my salary..
Is that what your CEO instills in you'll?
It's a shame really..
TC
Tyron C's update15 Dec 2020, 16:32
Reviewer Update
I recieved your email and its lies..
It was not allocated,I have attached a sms from vodacom even stating that it was not allocated so stop contradicting yourself,you'll embarrassing yourselfs..
I asked for proof from your system where it shows that it was allocated..
All you got to do is screenshot where you see that information and send it to me..
Simple,easy unless ofcourse theres no proof and you'll just lying again..
Absolutely pathetic of you guys,I would feel so ashamed of myself knowing that I'm deliberately lying to customers who pay my salary..
Is that what your CEO instills in you'll?
It's a shame really..
It was not allocated,I have attached a sms from vodacom even stating that it was not allocated so stop contradicting yourself,you'll embarrassing yourselfs..
I asked for proof from your system where it shows that it was allocated..
All you got to do is screenshot where you see that information and send it to me..
Simple,easy unless ofcourse theres no proof and you'll just lying again..
Absolutely pathetic of you guys,I would feel so ashamed of myself knowing that I'm deliberately lying to customers who pay my salary..
Is that what your CEO instills in you'll?
It's a shame really..