1 reviews | Active since Sept 2018
Misleading and Deceptive Just 4 You Rewards
Vodacom's Just 4 You Rewards airtime is misleading in that the additional airtime / minutes only applies to Voda to Voda calls, and this is only mentioned in the fine print.
For other offers, e.g. Just 4 You Voice, it is explicitly stated that the offers only apply to Voda to Voda calls.
It's shocking that Just 4 You Rewards are so deceptive. The reward should highlight that it only refers to Voda to Voda calls so that we don't waste our time.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
As per our telephonic conversation today we have advised you accordingly.
Regards,
Vodacom Consumer Website Team
Dear Customer
As per our telephonic conversation today we have advised you accordingly.
Regards,
Vodacom Consumer Website Team