WF
William F
1 reviews | Active since Sept 2017
17 Nov 2021, 08:30
Misleading adverti*****t
Having black Friday deals to lure in clients and then only informing me later that deal advertised is not correct. So misleading advertising. I am a long standing customer of Vodacom and I would have taken the contact for Fibre on 35 months just to be able to get the TV and Xbox the gave with the deal. Then they advised I can only have one item then they removed the TV without giving a updated add. Not cool.
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Vodacom's replyOfficial
17 Nov 2021, 09:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Nov 2021, 09:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team