WM
WIRIRANAI M
1 reviews | Active since Dec 2019
17 Mar 2023, 11:20
Misleading advertising and poor service!
Its been more than a month placing an order for a laptop and it gets cancelled because of "no stock" available. This has happened multiple times but when I place an order the stock is available. How then does the stock disappear when its time for delivering? If there is no stock do not process the order! Simple! Wasting our time on the phone with a sales agent for something you don't have is frustrating. Please fix your processes. Do not advertise what you don't have!
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Replies (1)Vodacom's replyOfficial
17 Mar 2023, 12:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Mar 2023, 12:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
