IJ
Ismail J

1 reviews | Active since Jul 2023

24 Feb 2025, 16:14

Misleading advertising.

Vodacom's February booklet and online offers specials on new fibre deals for R99 for the first 6 months with the option to add on a playstation 5 disc edition or a laptop. This is misleading as I have been attempting to apply for these offers and found out now that my area is only covered by another service provider that Vodacom will assist me but then none of these offers apply. The playstation 5 has been advertised since black friday last year and I have been trying since black Friday to purchase one but there is never any stock. I had cancelled my previous fibre contract for Vodacom but now im stuck with having to buy data as there is no call back to complete the application for the last three weeks.

0
Replies (1)
Vodacom
Vodacom's reply25 Feb 2025, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team