Misleading
<p>I am so disappointed. I was due for an upgrade. A lady phoned me . Offered a brilliant deal on my TOP UP contract. And here comes the catch... she does not mention that it will be an open contract. For someone who has two Top up contracts; sure that is important to tell the client. Yet she didn't. I looked at the balance and already it is 13g over the deal I got. Had I known than I would have it capped. Or not even taken it. I went to a store. They tell me that it is too late. I am very angry. People be careful of Vodacom's tricks. I am lodging my complaint with ICASA. I am not paying for that.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
