JM
Jimmy M

1 reviews | Active since Sept 2019

20 Apr 2021, 10:45

Misleading

I was misled to taking up an upgrade or migration that turned out to be more expensive that what was initially discussed on the phone.. After being a loyal vodacom customer for years and never missed a single payment to vodacom I think our relationship has come to an end and I will be looking for ways to cancel all my contacts with Vodacom..

I am extremely disappointed in a company I trusted for so long

0
Replies (1)
Vodacom
Vodacom's reply20 Apr 2021, 11:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team