JM
Jimmy M
1 reviews | Active since Sept 2019
20 Apr 2021, 10:45
Misleading
I was misled to taking up an upgrade or migration that turned out to be more expensive that what was initially discussed on the phone.. After being a loyal vodacom customer for years and never missed a single payment to vodacom I think our relationship has come to an end and I will be looking for ways to cancel all my contacts with Vodacom..
I am extremely disappointed in a company I trusted for so long
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
20 Apr 2021, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Apr 2021, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
