vM
vishen M

1 reviews | Active since Feb 2016

03 Aug 2016, 18:04

Mislead by Vodacom

<p>Hi there my name pinky khasebe. I had a contract with Vodacom. Whereby they informed me that I owe them R23000 which I made full payment to them. However I was charged a cancellation fee which I paid which landed R25000. So I then went out to take out another contract they declined and stated that I owe them money. This unacceptable as being a client with them for such a long time. This is truly not proper customer service please assist. </p>

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2016, 05:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team