Mislead account holders

<br> Good day -<br> <br> I want to get an answer from Vodacom.<br> <br> I received a phone call 2 March 2015 @ 13h08 . After discussing it at first with my husband, (and we specifically want to emphasize that it was stated numerous times, the calls were recorded!!) - we were contacted by Vodacom - and approached for the Tablet deal as we have been paying our account so on time etc etc etc.<br> <br> They eventually phoned me, as the account is on my name. Taken up time, agreeing to the new addition to my existing contracts, and then I receive the below.<br> <br> <br> I want an explanation.<br> I want to know why I was then contacted in the first place.<br> I want to ensure that recordings are being played back and the lies that was then told and waste my time if the application will then be declined.<br> <br> <br> <br> From: VODACOM [Email Removed] <br> Sent: Monday, March 02, 2015 1:25 PM<br> To: [Email Removed]<br> Subject: Vetting Application Notification<br> <br> Dear Customer<br> <br> Reference Number: ***0<br> This email serves as a notification of an add-on line/s that has been submitted on Account Number I***.<br> Please take a moment to review your information that we have about your account and notify us if there are