RS
Randall S
1 reviews | Active since Oct 2020
05 Jan 2021, 14:56
Misinformation/false advertising from Vodacom re: current 5G cellular device connectivity on its network
Misinformation being provided by Vodacom and its agencies/providers with regards to current 5G cellular device compatibility on its network. The following is just one of a series of Facebook ads by Vodacom propagating this misinformation. Please read through the false claims contained in the Vodacom responses in the following link and responses from customers as well. https://m.facebook.com/comment/replies/?ctoken=***&ft_ent_identifier=***&gfid=AQClKhH8Xwpi_Fxg_JY¬if_t=feed_comment_reply¬if_id=***&ref=m_notif
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Vodacom's replyOfficial
06 Jan 2021, 08:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2021, 08:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RS
Randall S's updateReviewer Update
08 Jan 2021, 14:05Note that despite the above response, I have yet to receive any form of contact from Vodacom in this regard.
RS
Randall S's update08 Jan 2021, 14:05
Reviewer Update
Note that despite the above response, I have yet to receive any form of contact from Vodacom in this regard.