EV
Ebrahim V

1 reviews | Active since Dec 2012

18 May 2021, 09:19

Misinformation from consultant

Noone has contacted me in regards to my bill and the incompetence of your staff members,on what I was not told and I will not pay R700 for their mistake which I was not informed about

0
Replies (2)
Vodacom
Vodacom's reply18 May 2021, 10:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
EV
Ebrahim V's update18 May 2021, 10:52
Reviewer Update
*** my work number between 8 to 5 they can contact me and I will reverse my debit order if I am not contacted if no contact on work number than *** or ***