Misinformation by agents

<br> i am very disappointed with service & charges on my vodacom acc. In Dec 2014 I took out a vodacom bussiness contract. Due to the poor network reception with my previous provider in my area I was forced to look an alternate. I was informed that I would be able to port my old num from 8ta.6 weeks ago I called in & was told that this was not possible. Upon speaking to Vodacom they told me that I could have both numbers linked to one device. An email was sent in this regard as per the consultants request. I received this ref.S3-88v22-21j8j. Later they then informed that this was also not possible. No comm after this. Acc to my contract my charges p.m would have been in the region 1100 I receive a bill every month of more 1***.i requested a limit which was refused.it is impossible that I have used more than 700 mins p.m. On my bill. I try to speak to a senior person and am refused. I requested cancellation and was told to pay 18000. I really feel that I'm being ********** in terms of my rights as a consumer. I feel that if this matter is not resolved I will have to approach the consumer protection or even the media. <br>