Misinformation

<p>On Friday 30 December I got a call from Vodacom regarding my excessive data bill for the month of November. The person who contacted me then said they will change my data contract so that once 2Gigs are reached no more data will be utilised. For information purposes when I initially signed up for the contract it was explained to me that my Data usage would be capped at 2Gigs, but after signing the contract I get a call from Vodacom that my data usage cannot be capped on my contract. For the contract change the Vodacom agent said they will email me something to sign to effect this change, which I did not receive. Now I look at my bill today 03 January and I see that for data they are now charging me R60 more. It was not explained to me that there would be an additional data charge for them now setting a limit on my contract. If it was explained to me that I would be charged R60 more, I would have not told the agent to make the change and leave the contract as is. So please put my data charge and package to what it was as I am so frustrated with Vodacom that I have removed the sim card from the device and will not be using the data, and cannot wait till October when I will definitely cancel my contract with Vodacom and not take out another contract with Vodacom.</p>