ME
Mariette E
1 reviews | Active since Oct 2011
29 Jan 2020, 10:50
Minutes won not allocated correctly
On a few occasions (at least 3) I won 10 minutes with Shake Everyday, but each time I only get one minute. It happened again today. There is clearly a problem. Can you please give the minutes I have won and didn’t get? Thanks.
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Replies (2)
Vodacom's replyOfficial
29 Jan 2020, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2020, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ME
Mariette E's updateReviewer Update
04 Feb 2020, 12:20The same happened again this morning. I still have not been contacted.
ME
Mariette E's update04 Feb 2020, 12:20
Reviewer Update
The same happened again this morning. I still have not been contacted.