1 reviews | Active since Feb 2018
Minutes
Vodacom had issued me with 100min for 24 months on promotion to retain my contract. Due to system upgrades these mysteriously fell away on the 1st of Jan 2018.
Made many a call to customer service to try and resolve the matter. It has been over 6 weeks and still no joy. Thanks Vodcom for not keeping up to what was promised.
Disgusted that matter still is'nt resolved to date.
Contracts suck with just 75minutes pm and now I must pay for calls once these minutes are finished and the extra 100 minutes are no longer available.
Poor Service from Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Muhammed
As discussed this matter has been resolved.
Have a pleasant day further!
Regards,
Rudi-Jo Le Roux
Best regards,
Dear Muhammed
As discussed this matter has been resolved.
Have a pleasant day further!
Regards,
Rudi-Jo Le Roux
Best regards,