Minus 1 000 rating

<p>Well where do I start to describe the poor service my sister's experiencing. Yes, I'm writing on behalf of my sister who’s by now has reached her limit with dealing with Vodacom. She has signed up for this 5GB day and 5GB night surfer per month modem deals. The thing only worked for 2 months by the 3rd month she received no data but still paid for it. Being the busy career woman she is how does one still find time to complain? Long story short she has logged numerous calls in-store and with the customer service to be told that the thing is working from what they can see but how can it work if it's off. She has requested them (customer service) to proof which sites has she visited if they say it's apparently working but they couldn't provide proof and had the phone put down in her ear. Now you tell me is that customer service, pathetic excuse for customer service that's what it is. By the way the managers are always in meetings so I take it this won’t be sorted out this year.</p> <p>Regards, yours truly disgusted.</p>