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Mei O
1 reviews | Active since Jul 2020
18 Jun 2021, 21:33
Minor Issues but a Happy Customer
Love this company. Call Centre's response time is decent, although eventually getting through to an actual person isn't the easiest thing in the world.. They solve my problem within 2hrs. Their Vodacom App has a few bugs and doesn't work as well as I would like it to, but other than that I don't have any issues with Vodacom so far. They send me free data for the day and provide signal even when there's load shedding.
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Vodacom's replyOfficial
18 Jun 2021, 21:46 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply18 Jun 2021, 21:46
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team