EW
Elana W
1 reviews | Active since Jan 2020
05 May 2023, 13:06
****MING THEIR LOYAL CUSTOMERS
Vodacom keeps on calling me to migrate me for free to get more data and less minutes as they see i use more data than minutes. No cost they keep on telling me. Just to see on my bill that they are charging me more than R300 per month. Phone them to cancel this as this is not what they said, then they remove it with a cost of R1050. ABSOLUTELY RIDICULOUS AND THEY **** THEIR LOYAL CUSTOMERS. I will be sure to move once my contract is done.
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Vodacom's replyOfficial
05 May 2023, 13:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2023, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team