JF
Johann F

1 reviews | Active since Feb 2020

13 Jan 2025, 10:23

****ming people on their prepaid platform

Vodacom, *****ing and *****ing with using descriptions that makes no sense. I recently went to pay as you go to control my spending. I bought voice minutes only to find out that this is vodacom to vodacom only. Their description that explain this is called VC. (Voice calls in my mind and not Vodacom to vodacom) And every time you have an issue with vodacom they show you the middle finger untill you complain on here.

0
Replies (1)
Vodacom
Vodacom's reply13 Jan 2025, 12:17
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team