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Nomvula A

1 reviews | Active since Oct 2024

21 Oct 2024, 19:42

****ming me my money.

Vodacom has been deducting more money from my account ever since I tried to cancel my contract with them. They have been telling me that I did a migration which I didn't and don't even know what that is. They telling me that I'm paying for a contract Sim card which I do not even have, never even received the Sim card and every time I contact them about the issue, they give me run arounds. Please help me solve this problem. Any measures I can take please.

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Replies (1)
Vodacom
Vodacom's reply22 Oct 2024, 09:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team