NA
Nomvula A
1 reviews | Active since Oct 2024
21 Oct 2024, 19:42
****ming me my money.
Vodacom has been deducting more money from my account ever since I tried to cancel my contract with them. They have been telling me that I did a migration which I didn't and don't even know what that is. They telling me that I'm paying for a contract Sim card which I do not even have, never even received the Sim card and every time I contact them about the issue, they give me run arounds. Please help me solve this problem. Any measures I can take please.
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Replies (1)Vodacom's replyOfficial
22 Oct 2024, 09:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2024, 09:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
