GV
Guilliam V

1 reviews | Active since Aug 2019

08 Aug 2023, 11:34

****ming and dirty sale tactics

Got a phone call with a member of the team offering phones with our current contracts. Declined and thought that was it. Next thing you know I get notifications of packages being delivered. Not only did I explicitly state no to any of the additional promises, but Vodacom seems to be unable to cancel the "upgrades" and the courier is unable to send it back to the sender. If I get charged anything other than our previous contract we'll simply refuse to pay

0
Replies (1)
Vodacom
Vodacom's reply08 Aug 2023, 12:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team