MN
Moyagabo N

1 reviews | Active since Sept 2014

20 Sept 2016, 07:20

milking my money for nothing

<p>Ive counceled my contract months back n i was surprised it still apear on my bureau and i went to the store they couldnt help me. By the time i was upgrading they charged me afmin fee which they refused to give it to me by the time the phone gave me a problem cos i dont have the phone with me. It seems like my problem is far from being over cos they keep on drbiting while i dont have the phone. I only left with one contract with Vodacom, they still didnt credit me with my R200 that they took</p>

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Replies (1)
Vodacom
Vodacom's reply20 Sept 2016, 07:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team