GK
Gregg K
1 reviews | Active since Feb 2011
01 Apr 2022, 06:56
Migrations not processed
I requested 2 migrations to be carried out and Vodacom had Elite mobile call me to do this. They upgraded my lines instead of migrating and not even this was done. I reversed the upgrades and called Vodacom to MIGRATE both numbers to Uchoose flexi. I have ref numbers and confirmations but it seems nothing gets done. How does one do a simple migration?
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Replies (2)
Vodacom's replyOfficial
01 Apr 2022, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2022, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Apr 2022, 11:48Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were communicating with our team via Facebook. Based on the feedback provided, our team assisted and responded to your post.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were communicating with our team via Facebook. Based on the feedback provided, our team assisted and responded to your post.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2022, 11:48
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were communicating with our team via Facebook. Based on the feedback provided, our team assisted and responded to your post.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were communicating with our team via Facebook. Based on the feedback provided, our team assisted and responded to your post.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,