Migrations advertised as cheaper is more expensive

<p>I had a call from vodacom offering me to migrate from a Smart XL to a UChoose XL package. I was told it costs the same but when I run out of minutes, I buy airtime. I was told that my out of bundle rate will now be R 1 where I was paying almost R 2. The fact is, my out of bundle rate was R 1.50 per minute and is now R 1.70. This is FALSE advertising and misleading. This whole process is frustrating. I have been a vodacom client for 15 years, an for the first time I want to change networks. So upset with the terrible service.</p> <p>No documentation was emailed. They never mentioned that I will be offline for half a day (at month end in the middle of a work day) or that I will loose built up data. I was told I can buy airtime and add it to my contract, but it seems that this is also not possible.</p>