JA
Janine A
1 reviews | Active since Feb 2020
02 Mar 2026, 10:02
Migration/Relocation unattended since 05/02/2026
Still no feedback on a relocation/migration - SO***. Apparently nothing has been arranged for me yet. I am in the property and was told that this should be a swift transition. Nothing at Vodacom is a swift transition. Can someone please explain the process and tell me what is going to happen while I have no access to the internet. Mind you I work from home - who is going to reimburse me for the days I dont have access?
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Vodacom's replyOfficial
02 Mar 2026, 12:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2026, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team