1 reviews | Active since Dec 2017
I was shocked when logging in to Vodacom today & realising that a R92 contract just had a sudden migration done to it to a R699 contract. Vodacom is the biggest cheats in the industry. I never authorised any migration on this contract and yet they then tell you it will take 48 hours to get the recording. I am waiting. I want that recording. I will not pay this contract until I have that recording and enough proof to fight it with them!!!! I can not wait for contracts to run with Vodacom. I so clearly remember the call...it was because of my contract which I also did not know was on a top up. I requested airtime, and it was loaded onto the wrong number!!!!!!!! Then, the R92 contact is suddenly a R699 contract. WOW!!! This is shocking. This is *****!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Our records reflect that your line has been migrated back to your previous package and the necessary credits passed.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,
Good day,
Our records reflect that your line has been migrated back to your previous package and the necessary credits passed.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,
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