MIGRATION TO 3D DATA SYSTEM - IMPOSSIBLE!

<p>I contacted Vodacom Upgrades on ********** 4 in order to do an upgrade. Was told by the Consultant that she is not able to assist as only a few of the Consultants have access to the new 3D system. I was told that she will forward a request for one of these Consultants to contact me. Never to be heard from again!!!! Strangely enough, my husband had EXACTLY the same experience a couple of weeks ago. Impossible to do an upgrade, change anything or just make an enquiry. How is VODACOM able to impliment a system that only "some" staff have access to and also what is the "REAL' reason for migrating only "certain" clients? Think you need to make a public announcement as to the reasoning or at least inform your client's of the migration, get their authorization and then ensure that the system has been appropriately tested and is fully operational. REASPONSE please VODACOM!</p> <p> </p> <p> </p>