MH
Manda H

1 reviews | Active since Sept 2013

19 Nov 2016, 13:38

Migration of number from old to new system

<p>I cant upgrade my phone since my number has been ported from old system but did nor "arrive"at new system. Apparently stuck some where??? Nobody seems to be able to action that it be rectified so that I can upgrade. I am ready to change service providers. I have been told by someone from a vendor that in one instance they have now already waited 6 weeks. Come on Vodacom surely you can do better?</p>

0
Replies (2)
Vodacom
Vodacom's reply20 Nov 2016, 06:04
Official

Dear Customer,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

MH
Manda H's update21 Nov 2016, 07:29
Reviewer Update

Thank you, I will be waiting for your response.