Migration of account

Item: Vodacom
Rating: 1

<p>I was phoned by vodacom to migrate my account to a top up. I had over 300 minutes left on my contract which I knew I would forfit at the end of the month when they migrate my account. To my shock they migrated my account today on the 31st of the month and can't make any calls until tomorrow unless I buy airtime. This is unacceptable and vodacom actually *****ing my money. </p>

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Vodacom's replyOfficial

31 May 2016, 09:08

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team

Vodacom's reply31 May 2016, 09:08

Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team