Migration never done... NOT IMPRESSED!

<p>I went to Foresthill for my Vodacom Upgrade that was due on the 4th of August, I went there the last week of August.</p> <p> </p> <p>I did the entire upgrade process, upgrading from my uChoose Smart S contract to the new UChoosemoredata 2GB and 50min. I signed the forms and got my new device, whereby the guy said to me that my new upgrade will be from the 1st of September 2016. I even signed next to the date.</p> <p> </p> <p>So when the 1st of September 2016 came, I did my balance check, and there is no Migration done on my account. I phoned Vodacom twice, where I spoke to consultants for 20min and longer and all they could tell me is that they cannot do the migration on their side and that I have to go back to the Vodacom shop. I am not impressed at all! I budgeted for the new upgrade, which is less than my old contract and now I have to pay that again this month. I upgraded this Uchoosemore Data so I have more data, now I have none left as I only get 200MB data on old contract and the new one was supposed to be 2GB! </p> <p> </p> <p>I am NOT going back to the shop, I expect Vodacom to fix this mistake, and I will not pay more than I was supposed to pay on my new upgrade contract. And I expect my Data given to me.</p> <p> </p> <p>This was not my mistake, so I suggest you fix your mistake and let me know when this is done…</p> <p> </p>